Congratulations. Your ecommerce business—which was once just an idea you kicked around—is now a thriving reality.
You have an ecommerce website and are selling on a few marketplaces like Amazon and Facebook. Things are getting real, right?
You’re probably finding yourself mired in paperwork, manual data entry, managing inventory and other operational tasks that are absorbing most of your time, leaving little to grow your business.
You may still be using an Excel spreadsheet to track your orders and other accounting operations. You’re paying an accountant to enter orders manually, which can consume 10 to 20 hours each week.Then there’s the new nexus tax liabilities to stay on top of, as well as fees and expenses related to Amazon.
How do you keep up with all of this and still have time to grow your ecommerce business? It’s hard, right? And paying your accountant to perform manual data entry isn’t the best use of their time, especially when their time would be better spent providing financial guidance and advice.
After losing a few orders in the manual entry process, making duplicate entries or missing a customer’s special order instructions–each causing you to lose a sale and a customer–you’re probably at that place in your business’ growth that you think you’ll pull your hair out if you don’t figure out a way to streamline or automate your operations.
You’ve seen dozens of ads or articles for ecommerce accounting automation software, each claiming that they are the best in class. How can you really tell if an automation solution is best for you? Sure, you can peruse all the websites where you’ll learn, once again, that each one touts that they’re the best and only choice for you to make your multichannel ecommerce business thrive.
One thing you can assume about each of these “best in class” solutions is that each one will have features that will help your business. But how do you know what exactly you need to take your manual operation to automation?
First thing’s first: Make a list of your challenges & pain points.
They are the most common complaints—and reasons for implementing ecommerce accounting automation—that we hear from ecommerce multichannel retailers and brands who are making the move to multichannel ecommerce management software.
- Overselling is a problem due to selling on several marketplaces—”my inventory count is never accurate.”
MANUAL DATA ENTRY
- “I’m paying too much for an accountant to perform manual data entry.”
- “Human error is causing lost sales, lost customers and lost revenue.”
- “Double entry is driving us crazy.”
- “Manual order processing takes too much time, seriously hurting customer satisfaction.”
- “Refunds and purchase orders have to be created manually.”
- “I have to manually send emails to customers when we ship their orders or if there are problems with their orders.”
- “Managing Amazon fees and expenses is complex nearly impossible.”
SALES TAX COMPLIANCE
- “The new nexus tax laws are time consuming and have no bearing on revenue growth.”
- “I have to wait until EOM to get an idea of the business’ financial health.”
- “I need item level profitability but it takes more hours for the accountant’s report than I can afford to pay.”
- “I don’t know what my most profitable products or marketplaces are.”
- “I can’t tell if my Amazon sales are profitable.”
- “I don’t have analytics to alert me when there is a dip or peak in sales.”
- “I have to wait until my accountant has time to generate a profit and loss report so I can identify trends and risks.”
- “I don’t know who my best customers are or how to keep them happy.”
- “Shipping costs are too high.”
TIME TO MARKET
- “Automation would be perfect but how long will it take to set up and will there be down time for my business.”
Do these pain points sound familiar?
Are they preventing your ecommerce business from growing? If you answered “yes” to either of these questions, sorry to say that your multichannel business is stuck in neutral.
What can you do about idling in the marketplace? You can start vetting ecommerce accounting automation right now. In fact, we’ve done some vetting for you.
We have carefully examined every ecommerce automation platform available to today, and continue to perform competitive research to capture new information about these platforms. It’s how we remain competitive.
We have been the go-to accounting automation platform for several years, but this status has not been easy to attain. Today we enjoy and embrace being the number one accounting automation software for retailers and brands with QuickBooks and NetSuite integration.
Since 2007, we have tapped some of the world’s finest engineers and product managers to research the needs of ecommerce retailers and brands to build the most robust, easy-to-use ecommerce accounting software in the nation.
In fact, Webgility’s founder and CEO, Parag Mamnani garnered a wealth of ecommerce intelligence as a Product Management Lead and Evangelist for Amazon WebStore, where he launched the WebStore Developer program and managed Amazon’s largest customer accounts, generating millions in revenue. The knowledge gained from his Amazon experience, coupled with his degree in computer science, provided an intimate understanding and expert knowledge of ecommerce operations.
Coupling Parag’s experience with a team of heavy-hitting engineers has made Webgility a fine-tuned ecommerce accounting automation machine. Updates and new iterations keep Webgility on the forefront of ecommerce accounting automation excellence, that literally, no other platform can come close to emulating. Webgility remains the leading ecommerce accounting automation software in the country and continues its competitive research to maintain this honorable position in the ecommerce industry.
Ready to take your ecommerce business to the next level? Webgility is a multichannel retail management solution that empowers businesses to thrive in ecommerce by integrating their systems, automating their operations, and delivering powerful insights—so they can move faster, make better decisions, and win. Schedule a demo to learn more.